Privacy Policy

Last Updated: January 4, 2025

            TL;DR: We don't store your data. We only collect subscriber information (name, email, optional message) when you voluntarily subscribe. We use third-party analytics (Umami) that doesn't track you personally.
        

1. Introduction

NEXTHOP LLC ("we," "us," or "our") operates NetX.Tools. This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

We are committed to privacy: We do NOT store your network queries, IP lookup requests, or tool usage data beyond temporary session information.

2. Information We Collect

2.1 Information You Provide (Subscribers Only)

If you choose to subscribe to updates, we collect:

Name: Your full name
Email Address: For sending updates
Optional Message: Brief message (max 50 characters)
Timestamp: When you subscribed
IP Address: Your public IP address at time of subscription
User Agent: Browser and device information

Storage: This information is stored in a CSV file on our secure server. We do NOT sell, rent, or share this information with third parties.

2.2 Automatically Collected Information

Analytics: We use Umami Analytics, a privacy-focused analytics service that:

Does NOT use cookies
Does NOT track you across websites
Does NOT collect personal information
Collects only aggregated, anonymous usage statistics
Is GDPR, CCPA, and PECR compliant

Visitor Counter: We maintain a simple visitor count using PHP sessions to prevent duplicate counting. No personal information is stored.

2.3 Information NOT Collected

We explicitly do NOT collect or store:

Your network tool queries (subnet calculations, MAC lookups, etc.)
IP addresses you look up
DNS queries you perform
Passwords you generate
Speed test results
BGP or WHOIS lookups

All tool usage is processed in real-time and not stored.

3. How We Use Your Information

Subscriber information is used only for:

Sending updates about NetX.Tools features and improvements
Responding to your inquiries
Improving our service based on feedback

We will NEVER:

Sell your information to third parties
Send spam or unsolicited marketing
Share your data without your explicit consent (except as required by law)

4. Third-Party Services

NetX.Tools uses third-party APIs to provide functionality:

IPapi.co - IP address information
WhoisXML API - WHOIS and DNS data
IPinfo - IP geolocation and BGP data
MAC Lookup - MAC address vendor information
Cloudflare - Speed test infrastructure

These services process your queries in real-time but we do not control their privacy practices. Please review their respective privacy policies.

5. Cookies and Tracking

NetX.Tools uses minimal cookies:

Session Cookies: For visitor counting (deleted when browser closes)
Theme Preference: Stores your light/dark mode choice in localStorage

We do NOT use:

Advertising cookies
Cross-site tracking cookies
Third-party marketing cookies

6. Data Security

We implement security measures including:

HTTPS encryption for all connections
Secure server storage for subscriber data
Rate limiting to prevent abuse
Input validation and sanitization
Regular security updates

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights

You have the right to:

Access: Request a copy of your subscriber data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your subscriber information
Opt-Out: Unsubscribe from our mailing list at any time

To exercise these rights, contact us at info@nexthopllc.com

8. Children's Privacy

NetX.Tools is not directed to children under 13. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Users

NetX.Tools is operated from the United States (Florida). If you access the Service from outside the U.S., your information may be transferred to and stored in the United States.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the new Privacy Policy.

11. California Privacy Rights (CCPA)

California residents have additional rights:

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of sale (Note: We do NOT sell your information)

12. GDPR Compliance (European Users)

For users in the European Union:

We process data based on legitimate interest and consent
You have the right to data portability
You can withdraw consent at any time
You can file a complaint with your data protection authority

13. Contact Information

For privacy-related questions or to exercise your rights, contact:

NEXTHOP LLC
Email: info@nexthopllc.com
Website: www.nexthopllc.com
Location: Florida, USA

14. Data Retention

Subscriber Data: Retained until you request deletion
Analytics Data: Aggregated and anonymized, retained for 12 months
Tool Usage Data: NOT retained - processed in real-time only